Juju controller error 500

#1

I am trying to configure a setup with MAAS and Juju. I have MAAS configured with a rack + controller with 4 nodes that works perfectly, on another computer I want to install Juju and all connected in a class A network.

When executing the command “juju bootstrap maas-cloud” it throws the following error;

ERROR failed to bootstrap model: cannot start bootstrap instance: failed to acquire node: unexpected: ServerError: 500 Internal Server Error (list index out of range)

I’ve searched for the error and I can’t find it, any help or guidance would be appreciated.

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#2

This looks like a MAAS error and not a juju error.

Can you tell us the MAAS and Juju version you’re running?

It might also be worth asking on https://discourse.maas.io/

#3

Thanks for answering!!

MAAS: 3.1.0 JUJU: 2.9.22

I’m going to ask at discourse maas

#4

Can you try post a debug output, it helps to see if there is any problems.

juju deploy tiny-bash --debug

or

 juju add-machine <name-of-machine-in-maas>

Can you deploy a MAAS node manually?

Does the MAAS server reply good on the API endpoint?

#5

Hi, thanks for replying, and sorry for the late reply, I’ve been busy at work.

This is what the terminal prints for me;

user@machine:~$ juju bootstrap maas-cloud Creating Juju controller “maas-cloud-default” on maas-cloud/default Looking for packaged Juju agent version 2.9.25 for amd64 Located Juju agent version 2.9.25-ubuntu-amd64 at https://streams.canonical.com/juju/tools/agent/2.9.25/juju-2.9.25-ubuntu-amd64.tgz Launching controller instance(s) on maas-cloud/default… ERROR failed to bootstrap model: cannot start bootstrap instance: failed to acquire node: unexpected: ServerError: 500 Internal Server Error (list index out of range)

user@machine:~$ juju deploy tiny-bash --debug ERROR No controllers registered.

Please either create a new controller using “juju bootstrap” or connect to another controller that you have been given access to using “juju register”.

user@machine:~$ juju add-machine hip-elf ERROR No controllers registered.

Please either create a new controller using “juju bootstrap” or connect to another controller that you have been given access to using “juju register”.

I don’t know what I’m doing wrong, I thought I understood the documentation but apparently not

#6

This tells me something goes wrong in your maas.

Can you deploy machines via maas only?

#7

Hi @crfigueroa,

Have you found any solution to the problem? Did you restart any of the components? Was the problem related maas or juju?

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#8

Hi @hypeitnow

In the end it was a network problem and I solved it. Also thank you all for your responses.

A hug to all!